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Here are some of the Roomsy frequently asked questions
MOQ is 1 piece (adjusted by product type).
You can contact us via the following methods:
E-mail: [email protected]
Tel: +86-3921-8227
Online customer service: Instant communication through the website's online chat function.
Our production process focuses on detail, safety, and rigorous quality control:
Yes, we can select NFPA701-Method 2 (US standard) and M2 (EU EN 13501-1 standard) materials to ensure higher fire resistance (additional cost required) based on customer needs.
Just 3 simple steps:Fill in the demand form:
We partner with long-term professional freight forwarders to provide comprehensive global logistics solutions:
Yes! We provide comprehensive technical support including remote installation guidance, detailed installation manuals, park operation manuals, owner manuals, and optional on-site engineering supervision.
The standard timeline is:
Absolutely! As a professional ODM/OEM service provider, we offer:
Yes! All LuckyJump products are CE certified (EN 14960) and manufactured under TÜV-certified facility standards. Furthermore, our products comply with international amusement standards such as American ASTM and Australian AS 3533, backed by RPII annual inspector validation and factory audits like SMETA (CAPR v6.1) and FCCA.