Here are some of the Roomsy frequently asked questions
MOQ is 1 piece (adjusted by product type).
You can contact us via the following methods:
E-mail: [email protected]
Tel: +86-3921-8227
Online customer service: Instant communication through the website's online chat function.
Our production process focuses on detail and quality control:
Using high quality PVC material, rigorously tested to ensure durability.
Large-scale products adopt modular design, which is convenient for installation and maintenance.
Yes, we can select NFPA701-Method 2 and M2 materials to ensure higher fire resistance (additional cost required) based on customer needs.
Just 3 steps:
Fill in the demand form: Submit product type, size, quantity and other special requirements on the website.
Confirm the plan: Receive quotation and contract within 24 hours.
Payment and production: Production will be arranged immediately after 50% deposit is paid in advance. Payment by T/T or letter of credit is supported.
We have a long-term cooperative freight company that provides the following logistics methods:
Sea transportation.
Railway transportation.
Air transport ensures efficient logistics services.
We can provide remote installation guidance, or provide a detailed installation manual.
The standard cycle is:
Design draft confirmation: A preliminary design draft will be produced within 24 hours, and optimization will continue after customer confirmation.
Production cycle: 30-45 days.
Of course! As a professional ODM service provider, we provide:
Free 3D design: After providing the site size, the renderings will be output within 24 hours.
Higher level fire protection requirements: M.2 fireproof material (in compliance with EU EN 13501-1 flame retardant standard) can be selected (extra fee required).
Theme printing: supports customized patterns (such as corporate LOGO, IP image).
Yes! All LuckyJump products are CE certified (EN 14960) and our factory is TÜV certified to ensure the highest safety during production. We update our compliance documents every year to comply with European regulations (e.g. German GS, French NF).
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